When you visit or make a purchase from Falconrize, we may collect the following information:
Personal Information:
- Full Name
- Email Address
- Phone Number
- Shipping Address
- Billing Address
- Payment Information (processed securely)
Technical Information:
- IP Address
- Browser Type
- Device Information
- Cookies & Usage Data
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations and updates
- Provide customer support
- Improve our website performance
- Prevent fraud and enhance security
- Send promotional emails (only if you subscribe)
We do not sell your personal information to third parties.
3. Payment Security
All payments are processed through secure and trusted third-party payment providers.
Falconrize does not store or have direct access to your full credit/debit card details.
We use SSL encryption technology to protect your information.
4. Cookies Policy
Our website uses cookies to:
- Improve functionality
- Analyze website traffic
- Personalize user experience
- Remember your preferences
You can disable cookies anytime through your browser settings.
5. Third-Party Services
We may share necessary information with trusted third-party services such as:
- Payment processors
- Shipping companies
- Analytics providers (e.g., Google Analytics)
- Marketing tools (if applicable)
These providers are required to protect your information and use it only for specific services.
6. Data Protection & Security
We implement appropriate technical and organizational measures to protect your data from:
- Unauthorized access
- Alteration
- Disclosure
- Misuse
However, no online transmission is 100% secure.
7. GDPR Rights (For EU Customers)
If you are located in the European Union (including Italy), you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Request data portability
To exercise these rights, please contact us.
We comply with the General Data Protection Regulation (GDPR).
8. Data Retention
We retain your information only as long as necessary to:
- Complete transactions
- Fulfill legal obligations
- Resolve disputes
After that, your data is securely deleted or anonymized.
9. Children’s Privacy
Falconrize does not knowingly collect personal information from individuals under 18 years of age.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.
11. Contact Information
If you have any questions regarding this Privacy Policy, please contact us:
Email: support@falconrize.com
Website: https://falconrize.com/contact
