Frequently Asked Questions

Find answers to common questions about Falconrize watches, orders, shipping, and warranty.

Orders & Payments

What payment methods do you accept

We accept major credit cards, PayPal, and secure online payment methods available in your region.

 

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Can I cancel my order after placing it

Orders can be canceled within 24 hours before shipping confirmation.

 

Do you offer Cash on Delivery

This depends on your country. Please check availability at checkout

Shipping & Delivery

How long does shipping take

Shipping usually takes 5–12 business days depending on your location.

Do you ship internationally

 

Yes, Falconrize ships worldwide.

How can I track my order

Once your order is shipped, you will receive a tracking number via email

Returns & Refunds

What is your return policy

We offer a 14-day return policy from the date of delivery.

Are returns free

Return shipping fees may vary depending on your location.

Yes, Falconrize ships worldwide.

Warranty & Product Care

Do Falconrize watches come with a warranty

Yes, all Falconrize watches include a 12-month limited warranty.

 

What does the warranty cover

It covers manufacturing defects but does not include damage from misuse.

 

Are your watches water-resistant

Yes, most models are water-resistant. Please check product specifications.

 

Product Information

Are your watches automatic or quartz

We offer both quartz and automatic models depending on the collection.

 

 

What materials are used in your watches

Our watches are made with premium stainless steel, mineral/sapphire glass, and high-quality straps.

 

Still Have Questions?

Contact our support team anytime — we’re here to help.

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